Returns & Refunds Policy

At Slique, all products are made to order and/or customised to our customers' specifications. For this reason, we do not accept returns, exchanges, or provide refunds for change of mind, incorrect ordering, or any other non-fault-related reasons.

Damaged or Faulty Items

We take great care to ensure all products are produced and dispatched to a high standard. However, in the unlikely event that your order arrives damaged or faulty, please contact us within 7 working days of receiving your order.

To enable us to investigate and resolve the issue, you must provide:

• Your order number
• A description of the issue
• Clear photographs showing the damage or fault
• Photographs of the packaging (where applicable)

Once we have reviewed the information provided, we will determine the most appropriate resolution. Where a manufacturing fault or transit damage is confirmed, we will arrange either a replacement item or a refund at our earliest opportunity.

Claims submitted after the 7 working day period may not be eligible for replacement or refund.

If you need to report a damaged or faulty item, please contact us using the details provided on our website.